Privacy Policy
At New Friends Tour And Travels, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our taxi services in Lucknow, including local and outstation taxi services. By booking a ride with us or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: When you book a taxi with us, we may collect personal information, such as your name, contact number, email address, and payment details. This information is necessary for processing your bookings and providing you with our services.
- Location Data: To facilitate the booking and provide you with accurate service, we may collect location data through GPS or other location-based technologies. This information is essential for offering you the most efficient route and nearest available vehicle.
2. How We Use Your Information
- Service Provision: Your information helps us deliver our best taxi service in Lucknow by enabling us to process your bookings, confirm ride details, and communicate with you regarding your trips.
- Customer Support: We use your information to respond to your inquiries, resolve issues, and improve our customer service experience.
- Marketing Purposes: With your consent, we may send you promotional materials, updates about our services, and special offers. You can opt-out of receiving these communications at any time.
3. Information Sharing
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services, such as payment processors and customer support providers. These parties are obligated to protect your information and use it only for the purposes for which it is disclosed.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, to protect our rights, or to ensure the safety of our customers and employees.
4. Data Security
- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We implement various security technologies and procedures to safeguard your data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
- Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.
6. Your Rights
- You have the right to access, correct, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us at the email provided below.
- If you no longer wish to receive marketing communications, you can opt-out at any time through the unsubscribe option in our emails.
7. Children's Privacy
- Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.